Soft Skills
Introduction
Soft skills, also known as people skills, are a person’s ability to communicate with each other effectively and work well together. While hard skills describe what we do, soft skills describe how we do it. These skills are essential in our everyday communication and particularly important in business contexts.
They reflect our convictions and work ethics. Empathy, e.g., increases each other’s appreciation, the willingness to listen openly and enhance understanding in heterogeneous business teams.
